Forgot Username help login to existing account Forgotten Username If you have forgotten the username you login with please enter the following details and if they match our systems we will send you reminder either by email or text. Please enter the following details and click submit. Email Mobile Payment Reference How shall we send your login information? Email Text Forename Surname Date of Birth. Submit By using this site you agree to cookies being used whilst using this site. For information about how we use your data, click here × Please enter day, then month, then year. For example, for 17th August 1959, enter 17/08/1959. You can also click on the input field to enter using the calendar. Click the month and date at the top of the calendar to change them. × This is the reference you use to make payments to your rent account. It is 8 digits long and begins with a 3 or a 4.